27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Contact: magnus@neumannclarke.com
1. Who We Are
Neumann Clarke Ltd ("we", "us", "our") is a global sports management and consultancy firm registered in England and Wales (Company No. 14479282), with its registered office at 27 Old Gloucester Street, London, WC1N 3AX.
We are the data controller responsible for your personal data collected through this website (www.neumannclarke.com).
2. What Data We Collect
We collect personal data when you submit an enquiry through our website forms. This may include:
- Your name
- Your email address
- Your phone number
- Your organisation or club name
- Your area of interest and any message you provide
- For sponsorship enquiries: your company name and budget range
We also collect anonymous analytics data through Google Analytics (see Section 6).
3. How We Use Your Data
We use the personal data you submit to:
- Respond to your enquiry or consultation request
- Assess whether we can provide the services you are interested in
- Contact you to discuss potential opportunities
- Add you to our contact database in Brevo for follow-up communications
We will not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your data on the basis of legitimate interests — specifically, our legitimate interest in responding to business enquiries and developing commercial relationships — and, where applicable, on the basis of consent you provide by submitting a form.
5. How We Store Your Data
Your data is stored securely in Brevo (formerly Sendinblue), a GDPR-compliant email and CRM platform. Brevo is certified under the EU-US Data Privacy Framework and stores data in the European Economic Area.
We retain your data for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. If you have not engaged with us within 3 years of your last contact, we will delete your data from our records.
6. Cookies and Analytics
We use Google Analytics to understand how visitors use our website. This involves the use of cookies — small text files stored on your device. The data collected is anonymous and does not identify you personally.
Data collected includes: pages visited, time spent on the site, general location (country/city level), and the source of your visit (e.g. Google, LinkedIn).
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
7. Sharing Your Data
We do not sell your personal data. We may share it with:
- Brevo — for storing contact data and sending email communications
- Google Analytics — for anonymous website analytics
- Our team members at Neumann Clarke who need to respond to your enquiry
We will not share your data with any other third parties without your explicit consent, unless required to do so by law.
8. Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — request that we limit how we use your data
- Portability — request your data in a portable format
- Objection — object to our processing of your data
- Withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at magnus@neumannclarke.com. We will respond within 30 days.
9. Complaints
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:
- Website: ico.org.uk
- Phone: 0303 123 1113
10. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
For any questions about this privacy policy or how we handle your data, please contact:
27 Old Gloucester Street, London, WC1N 3AX
magnus@neumannclarke.com
www.neumannclarke.com